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Privacy & security
Careful handling of personal data is of great importance to SIMPLY COLORS LTD (simply colors). Therefore personal data is carefully processed and secured. In doing so, we comply with the laws and regulations in the field of personal data protection, such as the Personal Data Protection Act and the General Data Protection Regulation (GDPR) applicable from 25 May 2018. If you would like to place an order with Simply Colors you will be required to complete some personal information so your order can be processed correctly. You may like to know in more detail why we ask for your personal information and what we do with it. If you have any questions after reading this policy, please contact us via our customer service.
At simply colors you are at the right place for personalised products for yourself or as a gift. But we also want to offer you a personal shopping experience. We use surfing data for this. We adapt what you see on www.simplycolors.co.uk to your interests. For example, we use data from previous orders, your IP address and surfing and search behaviour stored in cookies. You can read more about cookies below.
What we do with your data?
We use your data for various purposes. We use your data at the time it is received, but also data is collected by ourselves. For example, data about your visit to our website.
Delivering your order
For your order, we require your name, email address, address(es), and phone number. This allows us to deliver your order and keep you up to date on the status of your order. We give your information regarding an order to others when needed, for example to our delivery partners.
In mysimplycolors, we store the following information: your name, address(es), phone number, e-mail address, recent orders and shipping addresses. This is convenient, as you then don't have to enter this information each time you place an order. We will also keep information about your previous orders so that you can easily find the details. If you have saved a design for a next order, you will also find it here.
If you have any questions, you can contact our customer service. If you have placed an order, we will then store your remarks/comments together with this order.
You can sign up for our various newsletters, so you stay informed of our offers, promotions and news. We have general and personal newsletters. The personal newsletters, we put together based on your data, such as previous orders, that makes the newsletter more interesting for you. The newsletters are sent by an external party via a secure connection. If you no longer wish to receive our newsletters you can unsubscribe here.
We love your reviews and our customers do to. We have 2 types of reviews. One review for our site and one for product reviews. Two weeks after receiving your order you will receive an invitation to complete a review. These reviews are sent by TrustPilot. An independent company that categorizes and publishes reviews.
We have so many products in our store that we will gladly help you find. For example, by pointing out items that may be interesting for you. This is based on your previous visits to our website. We look at the cookies and your IP address, but also at what you have previously bought from us and any interests that we know because we have asked you about it. In addition, we and our advertising networks may show you specific advertisments. This is based on your previous visits to our websites and the websites of third parties. We and our advertising networks and media agencies collect the data of your search and purchasing behaviour based on cookie techniques, your IP address and the number of visits that is associated with the device that you surf on.
If you ask us a question via social media and we see that question, we will save that message and your account name so that we can respond to your message.
What do we not do with your data?
We will never share your data with other parties to promote products or services other than those of simply colors.
Types of cookies?
There are several cookies to ensure that you can shop on our site as easily as possible. View the explanation of the different types of cookies here
Is your data incorrect or do you have other questions?
Simply Colors LTD
Unit 10, Mead Court,