processing & delivery time

Upon receipt of your payment, your order will be sent to our production team to be made for you. All orders will be processed within 5 business days and will be ready for dispatch by the 5th working day, this excludes Christmas baubles, lunch boxes, drinking bottles/cups, baby bath towels and bath robes these are dispatched within 8 working days.
 
We will send you an e-mail confirming dispatch as soon as your order has left our offices. We use the services offered by Royal Mail and Hermes they will deliver the packages in approx 1-3 days, all orders sent by Royal Mail and Hermes do not offer a guaranteed delivery date.

We also offer an Express Service option, in which case your package will be delivered by DPD and will require a signature. DPD guarantee a next working day delivery with an hour time slot given via text/email. Orders will be dispatched within 2 working days once payment of your order has been confirmed.